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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

UK 24 Royal Mail Delivery                                   Tracked Royal Mail                                              £3.99

Same Day Dispatch when ordered before 01:00 pm Monday – Friday (excluding public holidays). Generally delivered within 1-3 working days, however, please allow up to 10 working days for your order to be received.


UK 48 HOURS Royal Mail Delivery                               Tracked Royal Mail                                            £2.99

Same Day Dispatch when ordered before 01:00 pm Monday – Friday (excluding public holidays). Generally delivered within 1-2 working days, however, please allow up to 10 working days for your order to be received. Orders require a signature upon delivery.

The above service is provided FREE for orders over £20.00

Which payment methods are accepted in the Online Shop?

We accept Paypal and all major credit cards through Paypal Gateway.

How long will delivery take?

First Clas( Royal Mail 24H): 1-2 Business Days

Second Class(Royal Mail 48H): 2-5 Business Days

How secure is shopping in the Online Shop? Is my data protected?

Very secure. We use SSL layer for security of your data. We don’t collect any payment information on our website.

What exactly happens after ordering?

You will receive an email to confirm your order. Once we processed your order you will be notified via email. You can also track your order from your account.

Do I receive an invoice for my order?

Yes, we provide invoices with our orders. 

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